Terms and Conditions of Use for HubbleMeet

Effective Date: September, 2025

Welcome to HubbleMeet ("HubbleMeet," "we," "us," or "our"), a social media platform operated by Sharaa Innovations Private Limited that enables users to share authentic personal and professional details, including at least one undistorted photograph of themselves, to foster genuine connections. These Terms and Conditions of Use ("Terms") form a legally binding contract between you (the "User" or "you") and HubbleMeet, governing your access to and use of our mobile application, website, and related services (collectively, the "Service").

By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Community Guidelines, and any additional terms provided for specific features. As parties to this contract, you have the right to use the Service in accordance with these Terms, and the obligation to comply with all rules and restrictions outlined herein. HubbleMeet has the right to enforce these Terms, including by modifying the Service or terminating access, and the obligation to provide the Service as described while protecting user safety and privacy.

If you do not agree with any part of these Terms, you must not use the Service. We may update these Terms from time to time; we will notify you of material changes through the Service or email. Your continued use after such updates constitutes acceptance of the revised Terms.

1. Eligibility

As a User, you have the right to access the Service if you meet the following criteria, and the obligation to ensure your eligibility remains valid throughout your use:

• You must be at least 18 years old or the age of majority in your jurisdiction, whichever is higher.
• You must be legally capable of entering into a binding contract with HubbleMeet.
• You must not be located in a jurisdiction subject to international sanctions or embargoes that prohibit use of the Service.
• You must not have been convicted of a serious crime, such as a felony involving violence or sexual offenses, unless fully rehabilitated and posing no risk to others.
• You must not be on any sanctions or embargo list that restricts your use of social media and online communication platforms.
• You must not have been previously banned or suspended from HubbleMeet or similar platforms for violations of Terms, Community Guidelines, or Privacy Policy.
• You are responsible for ensuring your account information is accurate, truthful, and up-to-date. You must not impersonate others or provide false information.
• You must comply with all applicable laws, regulations, and HubbleMeet's Policies while using the Service.
• By registering for or using the Service, you represent that you meet the eligibility requirements above

HubbleMeet has the right to monitor compliance and terminate access if these conditions are not met, and you have the obligation to delete your account if you become ineligible.

2. Account Registration and Security

You have the right to create one account for personal use, provided you fulfill the following obligations:

• Provide accurate, complete, and current information during registration and keep it updated.
• Maintain the confidentiality of your login credentials, including using strong, unique passwords, and notify us immediately of any unauthorized access or suspected breach.
• Accept full responsibility for all activities occurring under your account.
• Do not share your account credentials or use another individual's account without explicit permission.
• Upload at least one authentic, undistorted photograph of yourself to promote transparency and trust.
• HubbleMeet reserves the right to require identity verification (e.g., via phone, email, government ID) to confirm your identity and to suspend or terminate accounts for non-compliance or fraudulent activity.
• You are responsible for ensuring the security of your account and for promptly reporting any security incidents to HubbleMeet.
• HubbleMeet implements robust technical, administrative, and organizational security measures to protect your account and personal information. Our security program is based on leading industry frameworks and includes regular risk assessments, internal and external audits, and incident response planning to safeguard your data. For more details, please see our Privacy Policy. However, no system can be guaranteed to be 100% secure.
• You have the right to delete your account at any time through the settings, but please note that some content you have shared may persist if publicly visible or shared with others.
• You must comply with all applicable laws and HubbleMeet policies when using your account.

3. User Content and Conduct

As a User, you have the right to share personal and professional details, including at least one undistorted photograph of yourself, to foster genuine connections on the HubbleMeet platform. Your User Content includes bios, experiences, photographs, posts, messages, comments, and other interactions.

By sharing User Content, you represent and warrant that:

• All content you submit is accurate, truthful, and original or properly licensed, and does not violate any third-party rights, including intellectual property, privacy, or publicity rights.
• You have obtained all necessary consents and permissions to share any content that includes personal information of others.
• You will not upload distorted, manipulated, or altered photographs or videos intended to mislead or deceive others.
• You will not share content that is harmful, defamatory, unlawful, hateful, sexually explicit, or otherwise violates HubbleMeet's Community Guidelines.
• You will not impersonate others or misrepresent your affiliation with any person or entity.

By sharing your User Content, you grant HubbleMeet a worldwide, non-exclusive, royalty free, perpetual, transferable license to use, reproduce, modify, distribute, publicly display, and create derivative works of your content solely for operating, promoting, and improving the Service.

HubbleMeet reserves the right to monitor, review, remove, or restrict access to any User Content that violates these Terms or the Community Guidelines. You have the obligation to promptly report any inappropriate or violative content.

Please be aware that your User Content may be visible to others globally depending on your privacy settings and the features you use. Share responsibly and thoughtfully.

4. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and sharing of your personal information, including personal and professional details and photographs, are governed by our Privacy Policy, which is incorporated herein by reference and forms an integral part of these Terms.

By using the Service, you expressly consent to the collection, use, and sharing of your information as described in our Privacy Policy, including for personalization, recommendations, service improvements, and safety purposes.

You are responsible for respecting the privacy rights of others and must not misuse or improperly disclose information shared through the Service.

HubbleMeet does not conduct background checks on users, and all interactions on the platform are at your own risk.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

You have certain rights regarding your data, including access, correction, deletion, restriction of processing, and data portability, as detailed in the Privacy Policy.

If you have questions or concerns about your privacy, please contact us as specified in the Privacy Policy.

5. Community Guidelines

You have the right to a safe, respectful, and authentic environment on HubbleMeet, and the obligation to follow these Community Guidelines, which are incorporated into these Terms by reference. These guidelines promote genuine connections by encouraging the sharing of accurate personal and professional details while prohibiting harmful, deceptive, or illegal behaviour. We enforce these guidelines to protect users and maintain trust on the platform. Violations may result in actions such as content removal, account suspension, or permanent bans, depending on severity. You have the right to appeal decisions within 30 days by contacting us at compliance@sharaainnovations.com, and we will review appeals promptly and fairly.

HubbleMeet is committed to fostering authentic interactions. All users must adhere to the following rules:

• Authenticity and Transparency:
  • Upload only genuine, undistorted photographs and accurate personal/professional information. Do not use filters, alterations, or AI-generated images that misrepresent your appearance or identity.
  • Avoid impersonation, false claims (e.g., about qualifications or affiliations), or creating fake accounts. This includes not misrepresenting yourself to deceive others for connections or gain.
• Respectful Interactions:
  • Treat others with respect; do not engage in harassment, bullying, hate speech, discrimination, or threats based on race, ethnicity, gender, religion, sexual orientation, disability, or other protected characteristics.
  • Refrain from sharing private information about others without their explicit consent. Respect privacy settings and do not misuse shared data (e.g., doxxing or unauthorized recording of interactions).
• Report Violations Promptly:
  • If you encounter harmful content or behavior, use our in-app reporting tools. Provide details to help us investigate quickly. Your reports are crucial for swift action and community protection.
• Safe and Legal Conduct:
  • Do not post or promote illegal activities, violence, self-harm, or explicit content (e.g., nudity, graphic violence, or sexually suggestive material unless clearly marked and appropriate for the context).
  • Prohibit spam, scams, phishing, or malware distribution. Do not exploit the platform for unauthorized commercial purposes, such as unsolicited advertising or pyramid schemes.
• Educate and Support:
  • Share safety tips with connections and support those who report issues. By modeling positive behavior, you encourage a culture of accountability.
• Stay Informed:
  • Regularly review these Guidelines, our Safety Tips, and updates. Participate in any community safety features or educational resources we provide.
• Content Standards:
  • Ensure all shared content (e.g., posts, messages, photos) complies with intellectual property laws; do not infringe copyrights, trademarks, or rights of publicity.
  • Report violations promptly using in-app tools. We investigate reports using automated systems and human review, prioritizing user safety.

What We Expect from You (Dos)

To create a positive experience, we encourage behaviors that promote authenticity, respect, and safety:

• Be Genuine: Share real aspects of your life and career. Use your true name, accurate details, and undistorted photos to build credible connections.
• Respect Boundaries: Obtain consent before sharing others' information or content. Discuss and honor personal limits in interactions.
• Contribute Positively: Post content that adds value, such as professional insights, networking opportunities, or supportive comments. Engage in meaningful discussions.
• Report Responsibly: If you see violations, report them accurately and in good faith. Provide evidence to assist our review process.
• Protect the Community: Warn others about potential risks without spreading misinformation. Use features like blocking or muting to manage your interactions.
• Comply with Laws: Ensure all activities adhere to applicable laws, including data protection and anti-discrimination regulations.

What We Prohibit (Don'ts)

To maintain safety and security, the following are strictly prohibited. Engaging in these may lead to immediate action:

• Inauthentic Behavior: Do not create fake profiles, impersonate others, or use distorted/altered photos. Misrepresenting your identity undermines trust.
• Harmful Content: Avoid posting or sharing anything that is illegal, threatening, abusive, harassing, defamatory, obscene, pornographic, or promotes violence, hatred, discrimination (e.g., based on race, gender, religion, or sexuality), or self-harm.
• Misinformation and Deception: Do not spread false information, scams, or manipulative content (e.g., fake job offers, phishing links). This includes inauthentic engagement like using bots for likes or comments.
• Privacy Violations: Never share others' personal information without consent, or use the Service to stalk, harass, or invade privacy.
• Commercial Exploitation: Do not use HubbleMeet for unauthorized advertising, spam, pyramid schemes, or soliciting money/gifts without explicit permission.
• Technical Misuse: Avoid hacking, scraping data, introducing malware, or interfering with the Service's functionality (e.g., overloading servers).
• Illegal Activities: Prohibit content or behavior that encourages or facilitates crimes, including human trafficking, child abuse, or terrorism.
• Underage or Ineligible Use: Do not allow minors to use your account or create accounts for ineligible individuals.
• Offline Harm: Behavior outside HubbleMeet that harms users (e.g., threats after meetings) may result in action as if it occurred on the platform.

Enforcement and Consequences

• We may monitor content and interactions to enforce these guidelines, but we do not review everything proactively. Violations are assessed based on context, severity, and history.
• First-time minor violations may result in warnings or content removal; repeated or severe issues lead to suspensions or bans. In cases involving legal risks (e.g., threats or illegal content), we may report to authorities.
• Appeals: Provide evidence supporting your appeal. We aim to respond within 14 days, and decisions are final but made in good faith.

Reporting and Enforcement

• How to Report: Use the "Report" button on profiles, posts, or messages. Provide details like screenshots for efficient review. Reports are confidential, and we do not disclose reporters' identities.
• Our Review Process: We use a combination of automated tools, human moderators, and user reports to investigate. In serious cases (e.g., suspected criminal activity), we may cooperate with law enforcement.
• Consequences: Violations may lead to warnings, content removal, temporary suspensions, permanent bans, or legal action. We consider factors like severity and history when deciding penalties.
• Appeals: If you believe our action was mistaken, appeal within 30 days via the in-app form or compliance@sharaainnovations.com, providing evidence. We review appeals fairly and respond promptly.

Safety Resources and Tips

To empower safe interactions:

• Verify Before Trusting: Cross-check user details independently; HubbleMeet does not guarantee accuracy.
• Meet Safely: If meeting offline, choose public places, inform trusted contacts, and trust your instincts.
• Protect Your Data: Use strong passwords, enable two-factor authentication, and avoid sharing sensitive info.
• Resources: Access our Safety Center for tips, external support (e.g., hotlines for abuse), and partnerships with organizations like those offering trauma support.

6. Updates to Guidelines We may update these Guidelines to address emerging issues. Changes will be posted with notice; continued use implies acceptance.

These guidelines align with our Privacy Policy, where we outline data use for safety (e.g., investigating flagged violations). By using HubbleMeet, you agree to uphold these standards and contribute to a positive community. We may update these guidelines; changes will be notified via the Service or email.

6. Intellectual Property

HubbleMeet respects intellectual property rights and expects users to do the same. This section outlines the rights and obligations related to HubbleMeet's intellectual property (IP) and the content you create or share on the Service. By using HubbleMeet, you agree to comply with these terms, which help maintain the integrity of our platform for authentic connections.

1. HubbleMeet's Intellectual Property

   • You are granted a limited, non-exclusive, non-transferable, revocable license to access and use HubbleMeet's IP (including but not limited to the Service's software, design, logos, trademarks, text, graphics, user interfaces, and underlying code) solely for your personal, non-commercial use in accordance with these Terms.
   • HubbleMeet (or its licensors) retains all rights, title, and interest in and to the Service and its IP, including copyrights, patents, trademarks, trade secrets, and other proprietary rights. This license does not grant you ownership or any right to sell, sublicense, or commercially exploit HubbleMeet's IP.
   • You must not copy, modify, distribute, reverse engineer, decompile, or create derivative works from HubbleMeet's IP without our prior written consent. Unauthorized use may result in termination of your account and legal action.

2. Your Intellectual Property and User Content

   • For any User Content you upload or share (e.g., photographs, bios, posts, or messages), you retain ownership of your IP rights. However, by posting or sharing, you grant HubbleMeet a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, modify, distribute, display, perform, and create derivative works of your User Content for the purposes of operating, promoting, and improving the Service (e.g., displaying your profile to other users or using anonymized data for analytics).
   • This license continues even if you delete your account or content, to the extent necessary for backups, legal compliance, or where content has been shared with others (e.g., reposted by users).
   • You represent and warrant that you own or have the necessary rights to your User Content and that it does not infringe third-party IP rights. You are responsible for any claims arising from your content.

3. Enforcement and Reporting

   • If you believe your IP rights have been violated on HubbleMeet, submit a notice to compliance@sharaainnovations.com with details (e.g., description of the infringed work, location on HubbleMeet, and your contact information). We will investigate and respond in accordance with applicable laws, such as the Digital Millennium Copyright Act (DMCA) or equivalent.
   • HubbleMeet has the right to remove or disable access to allegedly infringing content without prior notice and may terminate accounts of repeat infringers.
   • We may use automated tools to detect potential IP violations, but we do not proactively monitor all content.

These provisions ensure a balanced approach, protecting both HubbleMeet's innovations and your creative contributions while fostering a trustworthy environment. Violations of this section may lead to account restrictions as outlined in our Community Guidelines

7. Prohibited Activities

To maintain a safe, authentic, and trustworthy platform for genuine connections, you agree not to engage in any of the following activities while using the Service. Violations may result in immediate immediate account suspension, termination, content removal, or legal action, as determined by HubbleMeet in its sole discretion. We may investigate reports of prohibited activities using automated tools, human review, or third-party assistance, and cooperate with law enforcement where appropriate.

1. Illegal or Harmful Conduct

   • Use the Service for any illegal purpose or in violation of applicable laws, including promoting or facilitating criminal activities, violence, terrorism, or hate crimes.
   • Engage in harassment, bullying, threats, stalking, or intimidation of other users, including sharing private information without consent (e.g., doxxing).
   • Post or transmit content that is obscene, pornographic, defamatory, or promotes self-harm, discrimination, or hatred based on race, ethnicity, gender, religion, sexual orientation, disability, or other protected characteristics.

2. Inauthentic or Deceptive Behaviour

   • Impersonate any person, entity, or affiliation, or misrepresent your identity, qualifications, or intentions (e.g., creating fake profiles or using altered images to deceive others).
   • Upload distorted, filtered, AI-generated, or inauthentic photographs, videos, or details that do not accurately represent you, undermining HubbleMeet's focus on genuine connections.
   • Engage in spamming, phishing, scams, or fraudulent schemes, such as soliciting money under false pretences or distributing misleading information.

3. Technical and Security Violations

   • Interfere with, disrupt, or attempt to gain unauthorized access to the Service, servers, or networks (e.g., hacking, DDoS attacks, or introducing malware, viruses, or harmful code).
   • Use automated means (e.g., bots, scripts, or scrapers) to access, collect, or harvest data from the Service or other users without explicit permission.
   • Circumvent, disable, or otherwise interfere with security features, such as privacy settings or content filters.

4. Intellectual Property and Content Misuse

   • Violate any third-party rights, including copyrights, trademarks, patents, trade secrets, privacy, or publicity rights (e.g., sharing copyrighted material without authorization).
   • Harvest, collect, or use information from other users (e.g., emails, photos, or profiles) without their explicit consent or for unauthorized purposes, such as commercial solicitation.

5. Commercial and Platform Abuse

   • Use the Service for unauthorized commercial activities, such as advertising, pyramid schemes, or multi-level marketing without HubbleMeet's prior approval.
   • Create multiple accounts, automate interactions, or manipulate features (e.g., inflating likes or connections) to game the system or deceive users.

HubbleMeet has the right to monitor, investigate, and enforce these prohibitions at any time, including by removing content or terminating access without notice. You are obligated to report suspected violations via in-app tools or compliance@sharaainnovations.com. These rules complement our Community Guidelines and Privacy Policy; repeated violations may lead to permanent bans.

8. Termination

This section outlines the rights and processes for terminating your use of the Service, ensuring a fair and transparent approach that protects both users and HubbleMeet. Termination may occur by either party, but we aim to handle it responsibly, with considerations for data retention as detailed in our Privacy Policy.

1. Your Right to Terminate

   • You may terminate your account and this agreement at any time for any reason by deleting your account through the app settings or contacting us at compliance@sharaainnovations.com. No notice period is required.
   • Upon your termination, your access to the Service will end immediately. You remain obligated to settle any outstanding payments (e.g., subscriptions or fees) before or promptly after termination.
   • Note that some content (e.g., shared posts or messages) may persist if already visible to others, and data retention will follow our Privacy Policy (e.g., for legal compliance or backups).

2. HubbleMeet's Right to Terminate or Suspend

   • HubbleMeet may suspend or terminate your account and this agreement at any time, with or without notice, for reasons including but not limited to:
   • Violations of these Terms, Community Guidelines, or applicable laws.
   • Inactivity (e.g., accounts dormant for over 12 months).
   • Technical or security issues, or to protect the Service, users, or third parties.
   • Non-payment of fees or other contractual breaches.
   • For non-emergency terminations (e.g., minor violations), we will provide reasonable notice (at least 7 days) via email or in-app notification, allowing you to address the issue or export your data.
   • In cases of severe violations (e.g., illegal activity or immediate safety risks), termination may be immediate without notice.

3. Effects of Termination

   • Upon termination (by either party), your access to the Service ends immediately. HubbleMeet may delete or anonymize your data, subject to retention requirements in our Privacy Policy (e.g., for legal, security, or audit purposes).
   • You may request data portability or a copy of your information before termination, as outlined in the Privacy Policy, but we are not obligated to retain data indefinitely.
   • Any prepaid fees for subscriptions or purchases are non-refundable unless otherwise stated in Section 9 or required by law.

4. Surviving Obligations

   • Certain provisions survive termination, including but not limited to:
   • Licenses granted to HubbleMeet for your User Content (Section 3 and 6).
   • Indemnification (Section 11).
   • Dispute Resolution (Section 12).
   • Limitations of Liability (Section 10).
   • Any payment obligations or accrued rights.

5. Appeals and Reinstatement

   • If your account is suspended or terminated by HubbleMeet, you have the right to appeal within 30 days by providing evidence to compliance@sharaainnovations.com. We will review appeals promptly (within 14 days) and may reinstate access if warranted.
   • Reinstatement is at HubbleMeet's sole discretion and may require additional verification or agreements.

HubbleMeet reserves the right to refuse service to anyone for any reason, consistent with applicable laws. If you have questions about termination, contact us before taking action.

9. Purchases, Subscriptions, and Virtual Items

HubbleMeet offers optional paid features, including subscriptions and virtual items, to enhance your experience on the Service. This section outlines your rights and obligations related to these purchases, ensuring fair and transparent transactions. All payments are processed securely through third-party providers (e.g., Razorpay or Stripe), and HubbleMeet does not store sensitive payment details—refer to our Privacy Policy for more on data handling.

1. Making Purchases

   • You have the right to purchase optional features, subscriptions, or virtual items (e.g., premium badges, boosted visibility, or in-app credits) using approved payment methods, subject to applicable fees, taxes, and any promotional terms.
   • By completing a purchase, you authorize HubbleMeet and its payment processors to charge your provided payment method. You are obligated to provide accurate billing information and pay all charges, including taxes and any processing fees.
   • Purchases are final and binding once processed. Ensure your payment details are up-to-date to avoid service interruptions.

2. Subscriptions

   • Subscriptions provide ongoing access to premium features and auto-renew at the end of each billing cycle (e.g., monthly or annually) unless cancelled.
   • You may cancel a subscription at any time through your account settings or by contacting compliance@sharaainnovations.com. Cancellation takes effect at the end of the current billing period, and you retain access until then.
   • HubbleMeet reserves the right to modify subscription prices or features with at least 30 days' notice via email or in-app notification. Continued use after changes constitutes acceptance; you may cancel if you disagree.

3. Virtual Items

   • Virtual items are digital goods with no cash value and cannot be transferred, sold, or redeemed outside the Service.
   • You receive a limited, non-transferable license to use virtual items solely within HubbleMeet. HubbleMeet may revoke or expire them if they violate these Terms or upon account termination.

4. Refunds and Disputes

   • Purchases, subscriptions, and virtual items are generally non-refundable, except where required by law (e.g., for faulty services or within cooling-off periods in certain jurisdictions).
   • If you believe a charge is erroneous, contact us within 30 days at compliance@sharaainnovations.com with details for review. We will investigate and respond promptly, but decisions are at our discretion.
   • Refunds, if approved, will be issued to your original payment method. Taxes and fees may not be refundable.

All transactions are subject to our payment processors' terms and may incur currency conversion fees. HubbleMeet is not responsible for bank or processor errors. Violations of this section may lead to account restrictions as per Section 8 (Termination).

10. Disclaimers and Limitations of Liability

HubbleMeet strives to provide a reliable and secure Service, but certain limitations apply to ensure realistic expectations. This section outlines disclaimers and limits on our liability, protecting both you and HubbleMeet while promoting responsible use.

1. Disclaimers

   • The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. HubbleMeet disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, or uninterrupted operation.
   • We do not warrant that the Service will meet your requirements, be error-free, or free from viruses, defects, or harmful components. HubbleMeet does not perform background checks on users or verify the authenticity of all content; interactions and shared information are at your own risk.
   • User Content (e.g., profiles, posts, or messages) is provided by third parties, and HubbleMeet does not endorse, guarantee, or assume responsibility for its accuracy, completeness, or usefulness. We may, but are not obligated to, monitor or remove content.
   • While we implement security measures as described in our Privacy Policy, no system is entirely secure. HubbleMeet disclaims liability for unauthorized access, data breaches, or loss of data, to the extent permitted by law.

2. Limitations of Liability

   • To the fullest extent permitted by applicable law, HubbleMeet, its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from or related to your use of the Service, even if advised of the possibility of such damages. This includes, but is not limited to, loss of profits, data, goodwill, or business opportunities.
   • HubbleMeet's total aggregate liability to you for any claims arising from these Terms or the Service shall not exceed the greater of (i) the amount you paid to HubbleMeet in the twelve (12) months preceding the claim or (ii) $100.
   • These limitations apply regardless of the legal theory (e.g., contract, tort, negligence) and even if a remedy fails its essential purpose. If applicable law restricts these limitations, they shall apply to the maximum extent permitted.

These disclaimers and limitations are essential to providing the Service at a reasonable cost. By using HubbleMeet, you acknowledge these terms and agree they are fair and reasonable.

11. Indemnification

You agree to indemnify, defend, and hold harmless HubbleMeet, its affiliates, officers, directors, employees, agents, licensors, and service providers (collectively, the "Indemnified Parties") from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and legal costs) arising out of or related to:

• Your access to, use of, or inability to use the Service, including any interactions with other users or third parties.
• Your User Content, including any allegations of infringement of intellectual property, privacy, or other rights.
• Your violation of these Terms, our Privacy Policy, Community Guidelines, or any applicable laws, regulations, or third-party rights (including, without limitation, Indian laws such as the Information Technology Act, 2000, during the pilot phase or any subsequent expansions).
• Any negligent, wilful, or fraudulent acts or omissions by you.

This indemnification obligation applies regardless of whether the claim is brought by a third party or arises from your own actions, and it survives termination of your account or these Terms. HubbleMeet reserves the right to assume the exclusive defence and control of any matter subject to indemnification by you, in which case you agree to cooperate fully and at your expense. You may not settle any claim without HubbleMeet’s prior written consent.

As HubbleMeet launches initially as a pilot in India with plans for expansion, this provision is governed by Indian law to the extent applicable but may be interpreted under relevant laws in other jurisdictions as the Service grows.

12. Dispute Resolution

To ensure fair and efficient resolution of any disputes arising from or related to these Terms, your use of the Service, or any aspect of your relationship with HubbleMeet, we have established a multi-step process. This process prioritizes amicable settlement before escalation, reflecting our commitment to user satisfaction. As HubbleMeet launches initially as a pilot in India with its registered head office in Bangalore (Bengaluru), disputes during this phase will be governed exclusively by Indian law and resolved in Bengaluru. Upon expansion to other jurisdictions, we may update this section with notice, potentially incorporating additional mechanisms (e.g., international arbitration rules) while maintaining Bengaluru as the primary seat where feasible. By agreeing to these Terms, you consent to this process and waive any right to participate in class actions or representative proceedings.

1. Informal Resolution

   • If a dispute arises, the parties must first attempt to resolve it informally. The aggrieved party shall provide written notice to the other via email to compliance@sharaainnovations.com for HubbleMeet, or your registered email for users detailing the nature of the dispute, relevant facts, and proposed resolution.
   • Upon receipt, the parties agree to negotiate in good faith for at least 60 days (or a shorter period if mutually agreed) to reach a settlement. This may include mediated discussions or exchange of information.
   • Informal resolution is mandatory and a prerequisite for any formal proceedings. Failure to engage in good faith may result in the waiver of certain claims or defences.

2. Binding Arbitration for Unresolved Disputes

   • If informal resolution fails, any unresolved dispute shall be settled exclusively by binding arbitration under the Indian Arbitration and Conciliation Act, 1996 (as amended).
   • The arbitration shall be conducted in Bengaluru, India, as the seat and venue, by a single arbitrator appointed by mutual agreement of the parties. If no agreement is reached within 15 days, the arbitrator shall be appointed by the Karnataka High Court or an appropriate authority under the Act.
   • The arbitration proceedings shall be conducted in English, and the arbitrator's decision shall be final, binding, and enforceable in any court of competent jurisdiction. Costs (including fees and expenses) shall be borne as determined by the arbitrator.
   • This arbitration clause applies to all disputes, including those related to validity, interpretation, or termination of these Terms, but does not preclude seeking injunctive or equitable relief in court for urgent matters (e.g., intellectual property infringement or unauthorized data use).

3. Exceptions and Limitations

   • Small claims: Disputes qualifying for small claims court (as per applicable Indian thresholds) may be resolved there instead of arbitration, at the election of either party.
   • No class actions: You and HubbleMeet agree to resolve disputes only on an individual basis. No class, consolidated, or representative actions are permitted, even if allowed by procedural rules.
   • Governing law: These Terms and any disputes shall be governed exclusively by the laws of India, excluding its conflict-of-law principles. For users outside India during expansion, this may be supplemented by mandatory local laws, but Bengaluru remains the arbitration seat unless otherwise notified.

4. General Provisions

   • You agree that any cause of action arising from these Terms must be commenced within one (1) year after it accrues, or it is permanently barred.
   • If any part of this dispute resolution provision is deemed unenforceable, the remainder shall remain in effect, and disputes shall proceed in a court of competent jurisdiction in Bengaluru.
   • This section survives termination of these Terms and applies to all users, regardless of location, during the India pilot and any expansions.

We encourage open communication to avoid disputes. Contact compliance@sharaainnovations.com for assistance before initiating formal processes.

13. Changes to the Service

We may modify, suspend, or discontinue any part of the Service at any time without notice or liability.

14. Miscellaneous

• Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force.
• Waiver: No waiver of any term shall be deemed a further or continuing waiver.
• Entire Agreement: These Terms, together with our Privacy Policy and Community Guidelines, constitute the entire agreement between you and HubbleMeet.
• Assignment: We may assign these Terms without your consent. You may not assign them without our written consent.

15. Contact Us

If you have questions about these Terms, please contact us atcompliance@sharaainnovations.com or Sharaa Innovations Private Limited, No. 664/6, 2nd Floor, Marenahalli, Jayanagar 5th Block, Bangalore - 560078.

By using HubbleMeet, you agree to these Terms.